Client testimonials

Excellent
5.0
James provided an excellent professional and friendly service. Very good communication and explained things in laymen’s terms. James also had a high level of professional integrity and was thorough and fair in his inspection. James even arrived a bit earlier and got straight down to the assessment. I would highly recommend James!
I highly recommend James for your pool or spa inspection service. James was thoroughly professioal and easy to work with. He clearly explained the areas of non-compliance and recommended rectification procedures. Once the non-complying issues were addressed, the pool barrier was certified and more importantly safe for family and friends to use.
Response from the owner: Thanks for the review Peter - and for the recommendation. I’m glad that we were able to rectify the non-compliant issues and importantly feel confident that you have a compliant pool barrier that is safe for your family, friends and neighbours. I look forward to assessing your pool barrier again in 4 years time.
Great advice and quick service!
Response from the owner: Appreciate the review Greg. I look forward to seeing you again in four years.
James is efficient, reliable, knowledgeable, and personable. Great service! Highly recommended!
Response from the owner: Thank you for taking the time to post this review and recommendation Neil. I really enjoyed meeting you and your wife and being able to provide you with your Certificate of Pool Barrier Compliance on the same day as the inspection. See you next time.
Fantastic service provided by James. He provided help on how to apply for an extension with the council, he turned up on time for the appointment. Pointed out the small defects and provided information on how to rectify them on the day so that I was able to get the compliance certificate with one visit. He provided all the links and information on what to do in order to Lodge my compliance form with the council. Fantastic! Can't recommend him high enough.
Response from the owner: Thanks for taking the time to post this review Glenn. It’s always a pleasure to help pool owners comply with the Standards and for them to receive the Compliance Certificate on the same day without a requirement to reinspect the pool barrier. See you again in 4 years.
James was very professional. We only had to make one minor modification to our pool area, which was very simple. He arrived on time and is a very friendly person.
Response from the owner: Thanks Colin. Appreciate you taking the time to submit this review. I look forward to assessing your pool barrier again in 4 years time.
James was very knowledgeable and friendly, he provides solutions to assist with compliance. I have no issues recommending James for your Pool Inspection.
Response from the owner: Thanks for the recommendation Shane. Appreciate you taking the time to do so. See you next time.
James was fantastic in explaining where to locate the correct information to have your pool area compliant.When James was on-site he was very on time, personable and thorough. I highly recommend his services
Response from the owner: Thank you for the review and for the recommendation Craig. I’m glad that I was able to help and importantly help you achieve pool barrier compliance. Once again thanks.
James is amazing, happy to give solution ideas that will enable you to meet the standards of compliance without costing a fortune. Excellent friendly service, highly recommend. Thank James 🙂
Response from the owner: Thank you for the review and for the recommendation Correena. It was pleasing to hear the advice was helpful and inexpensive. See you next time.
Highly recommend James. He was really helpful, prompt and sorted us with any future potential issues we may have. Definitely book your pool inspection with James.
Response from the owner: Thanks for the review and recommendation Angela. It was great that you were able to make the minor adjustments to your pool surrounds when I was there, which allowed me to provide your Certificate of Pool Barrier Compliance that day. See you next time.
I would highly recommend James for pool barrier inspection services. He's a true professional. A great communicator, friendly and extremely thorough with strong integrity. He did an amazing job for our inspection and would highly recommend him to anyone else.
Response from the owner: Appreciate the kind works Adam and for taking the time to post this review and recommendation. I look forward to assessing your pool barrier again in 4 years.
James provides an excellent and timely service - very easy to deal with and explained everything in layman's terms. Wouldn't hesitate to recommend James.
Response from the owner: Thank you Mark. I enjoyed the chat and also that you were able to make the changes as pointed out so I could provide you with your Pool Barrier Compliance Certificate that night. Thanks again.
A pleasant experience James was very accommodating and explained clearly what was required to reach Certification.I can Highly recommend Pool Barrier Inspection Services
Response from the owner: Thanks for the recommendation Tammie. You live in such a lovely location, and it was a pleasure to provide advice to help you achieve compliance on the day. I look forward to assessing your pool barrier again in 4 years time.
I had James recommended by a friend to inspect my pool fence and he was a pleasure to deal with. He was very professional, friendly and certainly I cannot fault anything with his services. The form 23 was emailed the same day, and he made the process of the inspection an enjoyable experience. His service fee was reasonable and I would highly recommend him to anyone who needs to use his service. Thanks again James.
Response from the owner: Thanks Rob – I appreciate the recommendation. It’s always pleasing when I’m referred an inspection from another pool owner and even more pleasing when the experience is as expected. See you next time.
James was prompt in responding to my email. Booked us in quite fast and arrived right on time. Very nice person to deal with.
Response from the owner: Thanks for posting this review Francis. It was an absolute pleasure assessing your pool barrier – I’ve often driven past your home and hoped to one day inspect the pool of such an iconic property. It lived up to my expectation. Once again thanks.
James was easy to deal with, knowledgeable, punctual, explained compliance and was very friendly. Top service for Pool Compliance. Same day received my pool compliance to return to COGG. Highly recommend.
Response from the owner: Thank you Siobhan for the recommendation. I’m glad I was able to provide you with the Certificate of Pool Barrier Compliance on the same day as the inspection. See you again in 4 years.
This was our first experience of needing to ensure our pool barrier was compliant.James communication was excellent and we chose him over other providers, due to his friendly and honest manner on the initial contact.James arrived on time and talked us through what was required.He was efficient, friendly and we would have no hesitation in recommending his services.
Response from the owner: Thank you for your review and recommendation Kay. I’m glad your first pool barrier compliance experience was a positive one. See you again in 4 years.
James was professional, quick to respond and arrange inspection time, very efficient with the report. Fabulous service, friendly, easy going guy. I will definately use again next time around.
Response from the owner: Thank you for posting this review. I enjoyed the chat while inspecting your pool barrier and I look forward to assessing your pool barrier again in 4 years.
Had a great experience with James coming out to do our pool barrier compliance. He's thorough and was able to explain the key criteria he was checking as it applied to our situation. And he's a nice bloke as well! Would happily recommend.
Response from the owner: Appreciate you taking the time to post this review and provide the recommendation Craig. Thanks also for allowing me to be earlier than planned. I’m pleased that you were able to make the minor tweaks to your barrier which allowed me to provide the Certificate of Pool Barrier Compliance that same day. Thanks again.
James was the ultimate professional. He gave us great comfort in the inspection process from the first phone call.James was prompt to the appointment and moved through the inspection thoroughly with a friendly manner.I read the Google reviews to choose my pool inspector and am pleased to report that James’ reviews are 100% accurate. I can’t recommend his service highly enough!
Response from the owner: Thanks Niki. I really appreciate you taking time out of your busy schedule to add to these reviews. Thanks also for your great recommendation. See you next time.
Very efficient and helpful in getting some small adjustments made to gain the certification. Paperwork was received on the same day
Response from the owner: Thanks for posting the review David. It was absolutely no worries remaining on your property while you made the minor adjustments. You live in such a beautiful country location with amazing views. I think I left there feeling more relaxed than when I arrived. I look forward to returning in 4 years time.
James was great to deal with, very professional and thorough. He had fantastic advice both beforehand and on the day and we were even able to fix things on the day to avoid a second inspection. Highly recommend
Response from the owner: Thanks for taking the time to post this review and for the recommendation Claire. It’s always pleasing when we can simply address the non-compliant issues on the day and provide a Compliance Certificate on the night of the inspection. See you next time.
Unlike some of the others, James responded to my enquiry in a super timely manner. He was extremely professional, knowledgeable, prompt and explained what was required to achieve certification. Thank you James!
Response from the owner: Thanks Alen. Appreciate you posting this review. I’ve always thought that time is valuable and important, so responding in a timely manner when I can and being on time are a given for me. See you again in 4 years.
I recently had my swim spa inspected by James for a compliance certificate, and I couldn't be happier with the service provided. He was thorough, professional, and efficient. Highly recommend his services to anyone in need of inspection!
Response from the owner: I’m glad that you were happy with the service provided and thank you for taking the time to recommend my service to others Ilker. See you next time.
James was very thorough and explained all relevant details of my spa fence barrier that needed compliance to meet the code. As a result, I was easily able to make the necessary changes, and therefore negate the need for a return visit. Gladly recommend James for all such certifications.
Response from the owner: Thanks Colin for taking the time to post a review and for the recommendation. I’m pleased that we were able to simply address the non-compliant issues on the day and provide you with your Compliance Certificate that night.
Very professional.Nice guy. And very helpful.Use him again
Response from the owner: Thanks Leonard. I look forward to next time.
I was quite tentative at having a pool inspection as my previous experience hadn’t been pleasant, with the inspector being extremely rude and condescending. What a pleasure it was to meet James - phew! My initial phone call with him was very pleasant and I wasn’t disappointed when he attended my home to do the required inspection. James was so friendly upon arrival, I immediately felt at ease. He explained what he was going to do, including what May or may not be required and upon completion, advised me how to complete the process with the council. I’d recommend James to anyone that asked and will certainly engage him again in 4 years time.
Response from the owner: Thank you for these lovely words Margaret. I’m sorry that you were apprehensive before dealing with me, but happy that you found the process with me pleasant and easy. Thank you for the recommendation and I’ll see you again in 4 years.
James was punctual, friendly and thorough in his inspection of my pool. I did not feel like I was being set up to fail and will use his services again. Highly recommended!
Response from the owner: Thank you for the recommendation Louise, and for taking the time to post this review. I do see my role as assisting you to comply with the required Pool Barrier Standard and not to find fault and look to fail you. See you next time.
James was friendly and helpful. Very thorough with his inspection report and requirements to achieve compliance.
Response from the owner: Thanks for posting this review Jodie. I’m glad the requirements weren’t too onerous, and you were able to achieve compliance. See you again in 4 years.
James offered exceptional service. Prompt to return our call and make a convenient time around our work schedules. Professional and extremely helpful explaining the process of our pool barrier inspection. Would highly recommend James.
Response from the owner: Thank you for the review and recommendation Caron. It’s always an enjoyable outcome being able to provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection. See you next time.
James provided excellent and timely service on our spa barrier inspection. I would highly recommend him to anyone.
Response from the owner: Thanks for taking the time to post this review Wally and for the recommendation. See you again in 4 years for your next Barrier Compliance Inspection.
James arrived as scheduled. He took half an hour to complete the assessment, which required one small modification for certification.
Response from the owner: I appreciate that you took the time to post this review Felix. Thanks for making the small change while I was assessing other aspects of your pool barrier which allowed me to provide you with your Certificate of Pool and Spa Barrier Compliance that evening.
James arrived exactly at the time allocated. He was very thorough and knowledgeable. We were able fix any problems whilst he was there. He was so easy to deal with and will definitely have him back in 4 years time.Thanks again.Loretta and Drew
Response from the owner: Thanks for posting this review Loretta and Drew. Thanks also for acknowledging that I arrived on time as promised – being punctual is something that I pride myself on. I look forward to inspecting your pool barrier again in 4 years time.
James was very friendly, efficient & thorough. Would definitely recommend him for a pool inspection.
Response from the owner: Thanks for taking the time to post this review and for the recommendation Cherie. See you next time.
Great experience.Easy to deal with and very helpful with the process of making pool enclosure compliant.Highly Recommend James.
Response from the owner: Thank you for the review and recommendation Brad. It was great that you were able to make the small number of changes required while I was inspecting your pool barrier and a pleasure to provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection. See you again in 4 years’ time.
Response from the owner: Thank you for submitting this google review rating Art.
Thanks James, very professional and helped me understand the safety steps needed to be compliant! Great service! All compliant now! good job
Response from the owner: Thanks for taking the time to post this review Jake. I’m pleased that we were able to help you understood what was required to comply with the Standard which resulted in you receiving your compliance certificate. See you next time.
James was very professional, on time and completed requirements as promised.
Response from the owner: Thanks for taking the time to post this review David. See you next time.
Great chat, professional and responsive. I highly recommend James' services.
Response from the owner: Appreciate the review and recommendation Chris. Enjoyed the chat and being able to provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection. I look forward to seeing you again in 4 years.
James was super easy to deal with. He was more than happy to answer all of our pool fencing questions prior to the inspection appointment to ensure it was fully compliant. Happily recommend him to everyone!
Response from the owner: Thank you for the review and recommendation Rachael. No problem at all taking the call before the inspection to talk through what you needed to do to comply with your pool barrier standard - it made it easier for both of us on the day. Hopefully see you again in 4 years.
James was very helpful, providing information to support a smooth and successful assessment of our pool fence.
Response from the owner: Thanks Jackie. Glad I was able to be a help and the outcome was smooth and successful. Thanks again.
James was very friendly and easy to talk with about our compliance inspection, He was very thorough and professional and carried out all the inspection tasks efficiently. I highly recommend James pool barrier inspection services.
Response from the owner: Thank you for the review and recommendation Andrew. I enjoyed undertaking the inspection and being able to provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection. See you again in 4 years.
James was very helpful in all matters pertaining to gaining my certificate even all my nuisance calls asking for more information and advice was no inconvenience to James.A true professional and i have no hesitation in recommending James.
Response from the owner: Appreciate you taking the time to post the review and recommendation Joe. It was no problem taking your calls while you were making the required changes to your pool barrier – I’d much rather take the calls than have you remain non-compliant.
James has recently completed our pool compliance inspection he arrived as scheduled and the inspection was very thorough, our pool was non - compliant in a number of areas, James explained clearly what needed to be done and what the time frame was, the second inspection went to plan and the compliance certificate was provided the same day along with instructions how to submit it to council, the whole process was made easy by James.
Response from the owner: Thank you for the review Ian. I’m glad that I was able to make the process easy for you, and that I was able to provide you with the Certificate of Pool and Spa Barrier Compliance on the same day as your re-inspection. Hopefully see you again in 4 years.
James was very thorough in his inspection. Where there were compliance issues with our pool fence, he provided very practical, easily understood advice on what needed to be rectified and how to rectify it - on the spot. We highly recommend James
Response from the owner: Thanks for taking the time to post a review and for the recommendation Kevin. Its pleasing that we were able to simply address the non-compliant issues on the day and provide you with your Compliance Certificate that night.
James was terrific. He was very thorough with his report, walked me through the changes that needed to be made, making sure I understood everything to be remediated clearly before leaving from the initial inspection. Once I called him to let him know remediation actions had been taken, He was extremely prompt to come back for the reassessment and completed that very efficiently. Providing the certificate to be submitted to council that night. He made the process of getting a pool compliance certificate very stress free, and I couldn't recommend him highly enough.
Response from the owner: Appreciate the review and recommendation Dave. It was a pleasure inspecting (and then reinspecting) your pool barrier, and always nice to provide a Certificate of Pool and Sap Barrier Compliance on the same day as your re-inspection. I look forward to seeing you again in 4 years.
James was punctual and his professional conduct and expert advice on ensuring we obtained our accreditation was much appreciated.
Response from the owner: Thanks for choosing us for your Compliance Inspection and for providing this review Bill. It was great that we were able to provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection. Hopefully see you again in 4 years.
We found James great to deal with - he was very prompt in attending our property and was so helpful an available to answer any small question we had about what was required to make our pool compliant. Highly recommend!
Response from the owner: Thanks for taking the time to post a review and for the recommendation Andrea. I’m glad that I was able to help and answer your questions before the inspection so we could provide you with your Certificate of Pool and Spa Barrier Compliance on the same day as your Compliance Inspection.
James was excellent.His assistance pre inspection was invaluable with rectification of most of the defects. He was on time for the inspection and gave suggestions for the final correction required.A great service!Paul K
Response from the owner: Appreciate your review Paul. Nice to know that the final change wasn’t too complicated. Hopefully see you again in 4 years.
James was fantastic to deal with from first contact to provision of the Compliance Certificate. Good communication, very straight forward and helpful with the process and the items that needed attention. I would highly recommend James at Pool Barrier Inspection Services
Response from the owner: Thanks for providing this review and recommendation Liam. I’m glad that you found the process straight forward and I’m also pleased that I was able to help you address the items that needed attention.
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Pool barrier inspection services
Compliance advice

Our VBA-registered inspector can provide you with professional swimming pool fence compliance advice, whether you are considering installing a pool or spa,...

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Compliance inspections

Our inspector, registered with the Victorian Building Authority (VBA), will undertake a thorough compliance inspection of your swimming pool or spa barrier...

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Pre-purchase inspections

If you are looking to buy a house in Geelong and surrounds, Surf Coast, or Bellarine Peninsula with a pool or spa,...

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Re-inspections

If your pool or spa barrier has received a report outlining non-compliant items and you have rectified them, a re-inspection is required...

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